Covid-19 Guidelines/Policies

We are excited to officially announce that we will be opening on Tuesday, June 16, 2020!

We want to thank you for your patience and support during this difficult time. The health and safety of our clients and staff remains our top priority. Please read the following thoroughly as we have had to put many new state mandated protocols in place. Please visit studioorlo.com to review our new guidelines prior to each appointment as the guidelines may change as NYS enters different phases of re-opening.

 

  • Masks with the ear loops are required for everyone. While Schenectady county remains in the "High" Category for positive COVID-19 cases masks will be required for both vaccinated and unvaccinated individuals. Masks must cover your nose and mouth at all times. We recommend a disposable one for color services (or ones you don’t mind possibly getting stained), we have a limited amount available to purchase for $2, if needed.

 

  • Please review our price list as some services have increased due to many factors out of our control. If you are receiving a color/chemical service your stylist will go over pricing during your consultation as the possible use of additional product may result in additional charges.

 

  • Due to capacity guidelines guests must come to their appointment alone. We do not have the space to accommodate extra people at your appointment. If a minor (child) is receiving a service we ask that only one parent accompany them and depending on the age of the child the parent may be asked to wait outside after the consultation is complete.

 

  • Salon equipment, tools, furniture and common areas (bathroom, retail, reception etc) will be properly sanitized throughout the day.

 

  • Please bring only essential items to your appointment (phone, keys, payment).

 

  • We ask that you arrive to your appointment in good health. PLEASE re-schedule your appointment if you are sick or feeling ill within 72 hours of your appointment. PLEASE take this seriously as we want to make sure to keep our salon environment as safe as possible.

 

  • Due to limited availability we ask that you give us at least 48 hours if you need to cancel your appointment. No shows (clients that do not call to tell us they can’t make their appointment) will require a credit card on file prior to reserving their next appointment.

   

  • Unfortunately, we will not have beverages, cookies, magazines or books available for our guests at this time.

 

We can all do our part to prevent the spread of illness in our community. You can help by staying home/rescheduling your appointment if you’re feeling sick. Thank you for your support and understanding. If you are healthy, we look forward to seeing you with your protective face mask! 